SUCCESS STORIES

“InspiriTec looks at you for the person you are and the work you do, not the medical condition that you have.”

More stories

InspiriTec’s employees are our key asset and the fruit of our mission. Each real-life story below reveals the impact made possible through our partnerships with commercial customers and the dedication of our committed supporters.

Gail • Customer Service Representative • Philadelphia

I have been in the customer service business for about twenty years — from Philadelphia to New York, to New Jersey, and back to Philadelphia. To me, it’s been like around the world and back again, but never have I found a job in this field more rewarding than InspiriTec. Now, when I talk about rewarding I mean that it’s a pleasure to get up in the morning and go to work.

InspiriTec gives life to the word customer service and it does just what it’s supposed to do – service the people.

InspiriTec allows you to utilize your talents. In this call center there are so many different kinds of people or spirits you come across over the phone. I call them spirits, because you don’t know what type of person you’ll be encountering in the course of your day. It can be difficult work with calls from a few angry people (some who are hollering at you), some depressed, sad or just plain unhappy. Of course, we do speak with nice, kind individuals too. My co-workers and bosses are so understanding, helpful and pleasant that it makes your job so easy to do. There is nothing we don’t do for each other and always with a smile, laughter and a helping hand. This makes for a great place to work and that’s how we do such a good job servicing our customers.

Here at InspiriTec, there are people to help train, educate and encourage you to be all you can be. Unlike other places I’ve worked, they don’t tear you down, but build you up. They strengthen your weak points. The truly listen to your input and advance your ideas. I like it here because we do customer service in the office while on the phone with customers, but also just around the office helping each other with a smile and joy.

Join our effort to support Gail and others with disabilities by donating today.