NEWS & VIEWS

Congratulations to three exceptional colleagues from our New Jersey Division of Consumer Affairs (DCA) Contact Center in Newark who were recognized for their dedication, leadership and excellence in service:

Susan Bertoldo, Case Manager — Direct Support Professional Excellence Award
Alpha Yekee, Shift Supervisor — Individual Achievement Award
Vince Tainatongo, Customer Service Representative — Peer Leadership Award

These well-deserved honors reflect the professionalism, compassion and teamwork that define our Contact Center services. Thank you, Susan, Alpha, and Vince, for making a meaningful impact every day—we are proud to celebrate your achievements!

Thanks to our New Jersey Division of Consumer Affairs (DCA) Contact Center team, based in our Newark facility, for AGAIN voting us a Top Workplace in New Jersey! Your hard work and dedication are what have made us a four-time recipient of this prestigious honor in New Jersey!

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InspiriTec received two awards at the 2025 UniqueSource Achievement Awards & Power of Connection Conference in Hershey, Pennsylvania. Our organization won the UniqueSource Innovation Award, for expanding meaningful employment opportunities for Pennsylvanians with disabilities through our Work-Based Training Program, which we developed with the Pennsylvania Office of Vocational Rehabilitation (OVR). Kim Williams, a graduate of the program and a Help Desk Analyst on our Medical Marijuana Project Team Helpdesk, won a UniqueSource Achievement Award. This award recognizes outstanding Pennsylvanians with disabilities who demonstrate exceptional performance in the workplace. Congratulations to Kim, and our colleagues who brought the Work-Based Training Program to life!

Watch Kim’s award video here
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Thanks again to our colleagues on our Philadelphia and Wyomissing teams for voting us a Top Workplace in the Philadelphia region for the NINTH consecutive year! We are proud to place No. 6 among companies with 500+ employees.

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Congratulations to Andres Rugerio – a Tier 2 Help Desk Analyst on InspiriTec’s DMDC Support Center (DSC) team at Fort Knox, Kentucky – for winning SourceAmerica’s 2025 Honor Roll for Veterans Award! Andres, who served in the U.S. Army for nearly 25 years, was recognized for exhibiting outstanding achievement in his work while living with service-related disabilities.

Watch Andres’ award video here
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NASA has selected InspiriTec Inc. to provide Contact Center, Enterprise Service Desk, and Document Imaging and Mailroom services for the NASA Shared Services Center, based at NASA’s Stennis Space Center in Bay St. Louis, Mississippi. InspiriTec agents field calls from NASA employees and contractors in the areas of human resources, finance, procurement, and IT support. The InspiriTec team includes upward of 60 employees, including a small group onsite at Stennis handling Document Imaging and Mailroom services, with Contact Center and Service Desk agents working from its Philadelphia office and others virtually.

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For the eighth year in a row, we’re proud to announce that InspiriTec has earned a place on the Philadelphia Inquirer/Philly.com list of Top Workplaces. A big thank you to all of our colleagues on our Wyomissing and Philadelphia teams! InspiriTec finished in 14th place among companies of 500 or more employees.

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For the third straight year, InspiriTec Inc. has been named to the New Jersey Top Workplaces list, compiled by NJ.com, the Star Ledger, and Jersey’s Best. The list rewards excellent work environments and applauds companies that demonstrate uncommon commitment to their workers, customers, and mission. The award recognizes our Newark office, where our colleagues manage inbound Customer Service on behalf of the New Jersey Division of Consumer Affairs. Agents field questions from New Jersey professional licensees such as nurses, medical examiners, and home improvement contractors – and a new licensee board has just been added, in social work.

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