SUCCESS STORIES

Most people attend postsecondary education, and/or enter the workforce, to prepare themselves to advance in a career. That didn’t happen for me. I completed a trade school program – in post-production editing for videos, TV shows, and movies – but it took me multiple tries to pass the exam. I also did some temporary jobs. My fortunes changed when I completed a computer training program through the NJ Division of Vocational Rehabilitation Services. An instructor in the course mentioned InspiriTec. I applied and aced both interviews. On December 27, 2021, I started work as a Customer Service Representative on the DCA project. As a CSR for DCA, I support the application process for professionals seeking/maintaining licenses in New Jersey. I currently serve Home Improvement Contractors. InspiriTec is a friendly environment where I would like to continue my career. I feel welcomed, and I am recognized for the work I do. I won Rookie of the Year during Customer Service Week 2022. I believe I won, because I showed I was a quick learner. I am bilingual in English and Spanish, so I can serve our Spanish-speaking callers without a translator. Outside of work, I do karate. I tried different types, and did it on-and-off at first, because of COVID and financial issues. Since working at InspiriTec, I’ve had the money to continuously practice Shotokan. Watching 1990s Ninja Turtles movies sparked my interest in martial arts, but a psychologist I saw (I have ASD) convinced me to pursue it. It’s challenging, but very fun and rewarding. InspiriTec is fun and rewarding, too. I am proud of myself now. I know my mom, who died in January 2021 from COVID, would also be proud that I got a good job.

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