SUCCESS STORIES

I was a jack of all trades until Winter 2021, when suddenly I lacked any trade. My car crossed four lanes of traffic, went airborne, took out six trees, and landed in a ravine. I broke my back, which required daily physical therapy and hardly any physical activity. I contracted several disabilities from military service and previous employment, but since this accident, I cannot do physical labor. I wanted to work again, but I knew my job options were limited. I couldn’t return to any of the labor or management positions I had before. I learned about InspiriTec through a caseworker at Lincoln Trail Workforce Development. When I started with InspiriTec in Spring 2021, I didn’t think I could do it. I had knowledge of computers, but I never worked an IT or customer service role like this. InspiriTec pushed me to succeed. I love my job as a Customer Care Representative on the Integrated Personnel and Pay System-Army (IPPS-A) team. I solve problems with the soldier’s case, and therefore improve their life! I also love my colleagues. I assist them whenever possible, because I want them to earn more money and skills – to be good enough to pass me! InspiriTec goes above and beyond for its employees. They have accommodated my disabilities: visual aids, extra break time, a stand-up desk, and a better headset. I’ve always served my community without expecting anything back. At work, I serve the military community, which has included my family going back to the Revolutionary War! I left the Army in much better shape than many others, so I willingly sacrifice my time to assist the military community as an IPPS-A CCR. At home, my wife and I volunteer as income tax preparers through VITA. In my hometown, I play Santa Claus at events during the holidays; you can see why from my photo! I have brand loyalty to InspiriTec: a company that cares as much about service as I do.

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