GOVERNMENT ORGANIZATIONS
“We needed a nimble inbound contact center solution that could scale up quickly to support individuals seeking assistance with Pennsylvania’s Pandemic Unemployment Assistance (PUA) benefits and InspiriTec more than delivered under high pressure, pandemic conditions. They recruited, on-boarded and managed large numbers of work-from-home agents who professionally handled high volumes of phone and email inquiries as well as taking on additional back office responsibilities for claims verification.
-William Trusky, Jr. Deputy Secretary for Unemployment Compensation Programs, Pennsylvania”
InspiriTec, an AbilityOne producing agency, works with and for a variety of state and federal government agencies, providing contact center and IT support services. When working with us, government organizations can be confident that they can find reliable and proven talent with extensive past performance meeting and exceeding state and federal government requirements, while employing large numbers of veterans. We are frequently sought out by large commercial enterprises as a teaming partner for government contracts. Our approach enables government agencies to buy cost-effective, innovative solutions for their Information Technology requirements. InspiriTec is a US Government Contractor in the National Industrial Security Program.
We create jobs for citizens with disabilities, including veterans, by providing services to federal and state agencies. Projects awarded to InspiriTec have employed thousands disabled citizens who otherwise would not have a job. Our employees pay social security and income taxes and gain consumer purchasing power that enable their independence and support local economies. InspiriTec’s customers receive award-winning service from a nationally recognized firm whose staff is eager to work, is highly dedicated, and is attentive to customer needs. By contracting with InspiriTec government agencies acquire superior services, at a great price, and with a simplified procurement process that builds a more vibrant, inclusive economy.
InspiriTec works with AbilityOne and a number of state use partnerships, including:
PHILADELPHIA • WYOMISSING • NEWARK • FORT KNOX
