NEWS & VIEWS

NASA has selected InspiriTec Inc. to provide Contact Center, Enterprise Service Desk, and Document Imaging and Mailroom services for the NASA Shared Services Center, based at NASA’s Stennis Space Center in Bay St. Louis, Mississippi. InspiriTec agents field calls from NASA employees and contractors in the areas of human resources, finance, procurement, and IT support. The InspiriTec team includes upward of 60 employees, including a small group onsite at Stennis handling Document Imaging and Mailroom services, with Contact Center and Service Desk agents working from its Philadelphia office and others virtually.

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For the eighth year in a row, we’re proud to announce that InspiriTec has earned a place on the Philadelphia Inquirer/Philly.com list of Top Workplaces. A big thank you to all of our colleagues on our Wyomissing and Philadelphia teams! InspiriTec finished in 14th place among companies of 500 or more employees.

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For the third straight year, InspiriTec Inc. has been named to the New Jersey Top Workplaces list, compiled by NJ.com, the Star Ledger, and Jersey’s Best. The list rewards excellent work environments and applauds companies that demonstrate uncommon commitment to their workers, customers, and mission. The award recognizes our Newark office, where our colleagues manage inbound Customer Service on behalf of the New Jersey Division of Consumer Affairs. Agents field questions from New Jersey professional licensees such as nurses, medical examiners, and home improvement contractors – and a new licensee board has just been added, in social work.

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Gary M. McCarthy, Jr., InspiriTec’s Department of Defense (DOD) Support Center Technical Support Manager at Fort Knox, is the recipient of the 2022 SourceAmerica Honor Roll for Veterans Award. The award pays tribute to veterans with a service-related disability who have exhibited outstanding achievement in their work. Congrats to Gary!

Watch Gary’s award video here:

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InspiriTec is proud to announce that our team serving the Information Technology Services Department (ITSD), U.S. Army Human Resource Command Center, Fort Knox, Kentucky, has qualified for the Team Certified Pinnacle of Excellence Award from HDI.

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Congratulations to LaRay Hay from our NJ DCA office. On October 10th, LaRay was awarded the “Advocacy” award at the 2019 AccessNJ Star Conference held in New Brunswick, New Jersey. LaRay is a Customer Service Representative (CSR) for InspiriTec’s New Jersey Division of Consumer Affairs (DCA) Call Center.

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InspiriTec has been awarded an IT 70 Federal Supply Schedule contract by the General Services Administration (GSA). IT Schedule 70 is the largest and most widely used acquisition vehicle in the federal government and is considered a preferred procurement source for technical products and services. Under this new certification, federal, state, and local government agencies can access InspiriTec’ services on GSA Advantage!®, the government’s electronic online ordering system. InspiriTec can now provide a full range of automated and attended management solutions to inquiries for technical or informational assistance from the public on what is recognized as the best government contract vehicle.

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For the second year in a row, InspiriTec has been named a “Best Places to Work” by Philadelphia Business Journal. Hundreds of companies from the Greater Philadelphia area competed for this honor which recognizes excellence in work environment, personal growth, professional development, people, and embracing change. On the morning of July 30th, members of the InspiriTec team gathered with other award-winning companies at the 2300 Arena to celebrate this great accomplishment. We thank all of our colleagues from the Philadelphia and Wyomissing offices for demonstrating that it’s possible to deliver world-class contact center and IT support services while also delivering compassionate human services.

On June 17th, UniqueSource recognized InspiriTec’s Jordan Lazaroff during its annual “Embrace the Abilities” dinner in Hershey, PA. He was granted the Achievement Award which is given to individuals who do not let their disabilities take away from their day to day efforts. The UniqueSource Achievement Award was originally established in 1976 as the Nettie Mann Achievement Award to recognize outstanding workers from around the state who demonstrate exceptional character in living and coping with disabilities, particularly in the workplace. Jordan is an IT Help Desk Analyst with InspiriTec’s PA Department of Human Services (DHS) Help Desk in Philadelphia.